Delivery and Returns


Most orders are dispatched within 48 hours during Mon-Fri (subject to payment and stock availability).

Orders placed on a weekend or bank holiday will be dispatched 48 hours from the next working day.

Postage and packing charges are as follows:

FREE shipping on UK orders where you spend over £10.00

  1. UK (48 Hours Tracked) - £2.49
  2. International / Worldwide (5-8 Business working days) - Delivery to the rest of the world is charged at £9.99

For international delivery there might be a delay due to the customs process and we are unable to guarantee the timeframe of the delivery. If you need an update on your order you can contact Maskey by emailing

Please contact us if you have not received the package within 7 working days from the date when you received a shipping notice.


Maskey do not accept returns all orders made are final for hygiene reasons once an order has been shipped it cannot be returned.

If for some reason you are unhappy with your Maskey please contact our team by emailing